Just came across this article on the BBC:
"The survey found that for DSL services advertised as being "up to" 20Mbps, only 2% of customers got speeds in the range of 14-20Mbps. Of the others, 32% were getting a 8-14Mbps service and 65%, 8Mbps or less."
2% of users get 75% (or better) of advertised speeds? That's pretty damned harsh. That's the kind of thing that your customers ought to know up front.
But that's DSL for you. The article gives a fairly good explanation of some of the reasons why DSL sucks. What we need is fiber-to-the-home and none of this DSL crap:
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